Salesforce Solutions Expertise
Simplifying Salesforce so you can focus on scaling what matters most.
Focused on what drives impact, backed by full Salesforce expertise.
At the heart of our work are key Salesforce specialisms that help businesses deliver smarter, faster, and more connected customer experiences. These are the areas where we bring the deep expertise, but our capabilities extend far beyond them.
As part of the Salesfive Group, we have access to dedicated competency centres across the entire Salesforce ecosystem, enabling us to provide holistic support across all clouds while staying focused on what drives the greatest impact for your business.
Salesforce Solutions
Our Specialisms
Service portfolio
This is how we help you gain a competitive edge
We connect people, data and processes with a clear goal in mind: to actively shape your digital future. To this end, we offer sound advice, customised solutions, and sustainable implementation.
If you want to change the status quo, you have to acknowledge it. Before implementation gets underway, we take a close look at your requirements and use them to create a solution approach tailored to your company as the basis for an agile project phase.
The range and complexity of available solutions is constantly expanding. Together, we guide you in identifying the right technological approach. Not only does that mean selecting the Salesforce tools that best fit your goals, vision and challenges, but crucially, implementing them effectively and continuously enhancing them over time.
How can you truly unlock AI’s value? We begin with clear use case mapping, analysing your data structures and prioritising the business areas with the greatest AI potential. Governance, security, and explainability are all considered from the outset.
We then develop scalable models and integrate them into your Salesforce processes. And, through short prototype cycles, we deliver initial results in weeks rather than months.
Implementation is only the start. Even technical implementation of the highest quality has limited value without the people behind it. That’s why we empower your team to make the most of your solutions through focused, practical training.
By offering this training to both users and administrators, we ensure maximum and successful adoption alongside efficient use. And in doing this, we equip your teams for long-term success with Salesforce.

Success stories
Salesforce Success Cases
Our experience helps us to better understand your challenges – because we have often already implemented suitable solutions in a similar context. Combined with digital expertise, this creates a winning formula that delivers results.

Award
Salesforce Agentforce Accelerators Partner of the Year 2025 (UKI)
We’re proud to be recognised for our innovation and customer success with Agentforce.
FAQ
You have questions – we provide the answers
We know that digitalisation projects are complex. That’s why we’ve collected and answered the most frequently asked questions for you.
A certified Salesforce Partner brings deep expertise, best practices, and proven methods to reduce risks and accelerate time-to-value. We tailor solutions to your specific business processes, provide hands-on training, and support adoption to ensure long-term success.
Every implementation is unique, but with the right partner, it doesn’t have to be overwhelming. We break projects down into clear phases: analyzing your needs, designing the right approach, implementing and configuring the solution, and training your team. This ensures a smooth, low-risk rollout..
Businesses often begin to see improvements — such as faster response times, better customer insights, or more efficient field operations — within weeks of going live. The timeline depends on the complexity of your requirements and the level of customization needed.
Yes. Salesforce solutions are cloud-based and designed to grow with your business. Whether you’re adding more users, expanding service offerings, or rolling out new AI capabilities, the platform adapts to your evolving needs.
More Exciting Content For You

Synergy in action: fluent:cx joins the Salesfive group of companies
We’re proud to announce a significant step for us and our customers with numerous positive innovations: the successful integration into the Salesfive Group.

Our clients success with fluent:cx & Salesforce
Real stories of how organisations transform, grow and innovate with Salesforce and fluent:cx.

Explore our services
From strategic Analysis & Design to technical Implementation and AI-driven Data Enablement, we guide you through every step of your digital transformation.





