Privacy Policy

Introduction and General Information

Thank you for your interest in our website. The protection of your personal data is a matter of great importance to us. Below you will find information regarding the handling of your data collected through your use of our website. Your data is processed in accordance with the statutory regulations on data protection.

Controller within the meaning of the GDPR

salesfive GmbH
Sendlinger Str. 44
80331 München
info@salesfive.com
+49 89 23788479

www.salesfive.com

Contact Details of the Data Protection Officer

Rechtsanwalt (Attorney at Law) Fabian Jeremias, LL.M. (External Data Protection Officer)
Detmolder Str. 65
33604 Bielefeld
Germany
privacy@salesfive.com

Definitions

Our privacy policy is intended to be simple and understandable for everyone. As a general rule, the official terms of the General Data Protection Regulation (GDPR) are used in this privacy policy. The official definitions are explained in Art. 4 GDPR.

Server Log Files

When you access our website, it is technically necessary for data to be transmitted to our web server via your internet browser. The following data is recorded during an active connection for communication between your internet browser and our web server:

  • Date and time of the request
  • Name of the requested file
  • Page from which the file was requested
  • Access status
  • Web browser and operating system used
  • (Complete) IP address of the requesting computer
  • Amount of data transferred

We collect the listed data to ensure a smooth connection establishment of the website and to enable a comfortable use of our website by the users. In addition, the log file serves the purpose of evaluating system security and stability as well as for administrative purposes. The legal basis for the temporary storage of the data or the log files is Art. 6(1)(f) GDPR.

For reasons of technical security, in particular to ward off attempted attacks on our web server, this data is stored by us for a short period. It is not possible for us to draw conclusions about individual persons based on this data. After a maximum of 2 years, the data is anonymised by truncating the IP address at the domain level, so that it is no longer possible to establish a link to the individual user.

In anonymised form, the data may also be processed for statistical purposes. At no time is this data stored together with other personal data of the user, compared with other data sets, or passed on to third parties.

Cookies

Our website uses cookies which are stored on your device by the browser and which contain certain settings for the use of the website (e.g., regarding the current session). Cookies serve to make our offer more user-friendly, effective, and secure. Cookies are small text files that are placed on your computer and stored by your browser. Most of the cookies we use are so-called session cookies, which are automatically deleted after closing the browser. Other cookies remain stored on your device until you delete them or the storage period expires. These cookies enable us to recognise your browser on your next visit. In some cases, cookies serve to simplify website processes by saving settings (e.g., retaining previously selected options). Insofar as personal data is also processed by individual cookies implemented by us, the processing takes place in accordance with Art. 6(1)(b) GDPR either for the execution of the contract or in accordance with Art. 6(1)(f) GDPR to safeguard our legitimate interests in the best possible functionality of the website as well as a customer-friendly and effective design of the page visit.

You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or generally, as well as activate the automatic deletion of cookies when closing the browser. The cookie settings can be managed under the following links for the respective browsers:

You can also manage the cookies of many companies and functions used for advertising individually. Use the corresponding user tools for this purpose, available at https://www.aboutads.info/choices/ or http://www.youronlinechoices.com/uk/your-ad-choices.

Most browsers also offer a so-called "Do Not Track" function, with which you can indicate that you do not wish to be "tracked" by websites. If this function is activated, the respective browser informs advertising networks, websites, and applications that you do not wish to be tracked for the purpose of behavioural advertising and similar activities. Information and instructions on how to edit this function can be obtained from your browser provider via the following links:

Additionally, you can prevent the loading of so-called scripts by default. NoScript allows the execution of JavaScript, Java, and other plug-ins only on trusted domains of your choice. Information and instructions on how to edit this function can be obtained via your browser provider (e.g., for Mozilla Firefox at: https://addons.mozilla.org/en-US/firefox/addon/noscript/).

Please note that if cookies are deactivated, the functionality of this website may be restricted.

Web Form for Requesting a Quote

A web form is provided on our website which you can use to contact us to request a free quote for our services via email and telephone. The transmission of personal data via the web form takes place exclusively in encrypted form. If you take advantage of this option, the data entered in the input mask is transmitted to us and stored. This data is: Email address of the user, first and last name, salutation, and the name of the company. At the time the message is sent, the following data is also stored: Date and time.

In this context, there is no disclosure of the data to third parties. The data is processed exclusively within the scope of the stated purpose—for sending a quote and for contacting you by telephone. The legal basis for the processing of the data transmitted in the course of sending an email is the implementation of pre-contractual measures or a contract pursuant to Art. 6(1)(b) GDPR or your consent granted to us pursuant to Art. 6(1)(a) GDPR.

Your personal data will generally be deleted as soon as it is no longer required to achieve the purpose for which it was collected. The personal data collected for obtaining a quote will be deleted as soon as the quote has been sent and timely telephone contact has taken place with you or was unsuccessful. Continued processing only takes place insofar as it is necessary within the framework of a resulting initiation and processing of a contract or for the fulfilment of resulting contractual purposes.

Contact Form and Contact via Email

If you send us enquiries via the contact form or email, your details from the enquiry form or your email, including the first and last name and salutation you provided there, will be stored by us for the purpose of processing the enquiry and in the event of follow-up questions. Providing an email address, your name, and the name of the company is required for contact purposes. We will not pass on this data without your consent under any circumstances. The legal basis for the processing of the data is our legitimate interest in responding to your request pursuant to Art. 6(1)(f) GDPR and, if applicable, Art. 6(1)(b) GDPR, provided that your request is aimed at the conclusion of a contract. Your data will be deleted after final processing of your request, provided that there are no statutory retention obligations to the contrary. In the case of Art. 6(1)(f) GDPR, you may object to the processing of your personal data at any time.

Web Form for Submitting Applications

When you apply to us via our web form, we collect personal data. This includes, in particular, your contact details (such as first and last name, salutation, postal address, telephone number, and email address of the user) as well as other data provided by you regarding your career (e.g., CV, qualifications, degrees, and professional experience) and your person (e.g., cover letter, personal interests). This may also include special categories of personal data (e.g., information regarding severe disabilities). Your personal data is generally collected directly from you as part of the application process and is encrypted during electronic transmission. The data comes from the application form to be filled out online and from the uploaded files.

The data processing serves the initiation of an employment relationship. The primary legal basis for this is Art. 6(1)(b) GDPR. If the processing of your data is based on consent, you have the right to revoke your consent at any time with effect for the future.

Within our company, only those persons and departments (e.g., Human Resources) have access to your personal data who absolutely need it to carry out the application process or to fulfil our legal obligations. For this purpose, your applications may be forwarded to the respective responsible managers for review. Under no circumstances will your personal data be passed on to third parties without authorisation.

Your data regarding an application for a specific job advertisement will be stored and processed by us during the ongoing application process. After the end of the application process (e.g., in the form of an acceptance or rejection), the application process including all personal data will be deleted from the system 6 months after the end of the application process. In the event of an acceptance, we reserve the right to store your application for longer if the start date is more than six months in the future.

Newsletter

If you would like to receive the newsletter offered on the website with regular information about our offers and products, we require your email address as a mandatory field. Additional data is provided in order to be able to address you personally in the newsletter and/or to identify you if you wish to exercise your rights as a data subject.

We use the so-called double opt-in procedure for sending the newsletter. This means that we will only send you our newsletter by email if you have expressly confirmed to us that you consent to the sending of newsletters. In the first step, you will receive an email with a link via which you can confirm that you, as the owner of the corresponding email address, wish to receive newsletters in the future. With the confirmation, you give us your consent in accordance with Art. 6(1)(a) GDPR that we may use your personal data for the purpose of the desired newsletter dispatch.

When registering for the newsletter, we store, in addition to the email address required for shipping, the IP address via which you registered for the newsletter as well as the date and time of registration and confirmation in order to be able to trace possible misuse at a later date.

You can unsubscribe from the newsletter at any time via the link inserted in every newsletter or by sending an email to the controller designated above. After unsubscription, your email address will be deleted immediately from our newsletter distribution list, unless you have expressly consented to the continued use of the collected data or the continued processing is otherwise legally permissible.

Our email newsletters are sent via the technical service provider Salesforce.com Inc., 415 Mission St, San Francisco, CA 94105, USA ("Salesforce"), to whom we pass on the data you provided when registering for the newsletter. This transfer takes place in accordance with Art. 6(1)(f) GDPR and serves our legitimate interest in the use of an effective, secure, and user-friendly newsletter system. The data entered by you for the purpose of receiving the newsletter (e.g., email address) is stored on Salesforce's servers in the USA.

Salesforce uses this information to send and statistically evaluate the newsletters on our behalf. For the evaluation, the sent emails contain so-called web beacons or tracking pixels, which represent one-pixel image files stored on our website. This allows us to determine whether a newsletter message has been opened and which links, if any, have been clicked. With the help of so-called conversion tracking, it can also be analysed whether a predefined action (e.g., purchase of a product on our website) has taken place after clicking on the link in the newsletter. In addition, technical information is recorded (e.g., time of retrieval, IP address, browser type, and operating system). The data is collected exclusively in pseudonymised form and is not linked to your other personal data; direct personal reference is excluded. This data serves exclusively for the statistical analysis of newsletter campaigns. The results of these analyses can be used to better adapt future newsletters to the interests of the recipients.

If you wish to object to data analysis for statistical evaluation purposes, you must unsubscribe from the newsletter.

We have concluded a Data Processing Agreement (DPA) with Salesforce, in which we oblige Salesforce to protect our customers' data and not to pass it on to third parties.

Even after the invalidation of the US-European data protection agreement "Privacy Shield", Salesforce services can continue to be used. In this regard, we rely on Salesforce's Binding Corporate Rules (BCR) for processors and the Standard Contractual Clauses (SCC) of the ECJ, both of which are contained in the Data Processing Addendum.

Further information on this can be found in Salesforce's privacy policy at https://www.salesforce.com/company/legal/privacy/.